Refund policy

30-day money-back guarantee: if Zorocut does not work for you, ask for a refund within 30 days of your first payment for a plan (a Cutter or Shop subscription, or the Offline licence) and you get the full amount back — no questions asked.

After those 30 days, payments already made are not refunded, except where the law requires it. Cancelling stops future renewals; the plan stays active until the end of the period you paid for.

To ask for a refund, write to [email protected] with the e-mail address you paid with, or reply to your receipt. The refund goes back to the original payment method through Stripe, usually within 5–10 business days.

The Free plan costs nothing, so there is nothing to refund.